OUR STORE POLICIES
Transparency and Care
In today’s online market, honesty is the best policy. That’s why we designed the most generous and transparent store policy for our customers. Read below to learn more and don’t hesitate to contact us with questions!
OUR SHIPPING POLICY
How It Works
Shipping is currently done through Canada Post and should arrive to you with in 5 day after the completion of your order.
RETURNS
How It Works
We understand that sometimes returns are necessary, we do our best to get you the best quality product out to you the first time. If you have simply changed your mind and have not received your new product please reach out and we will refund the sale (as long as it is not a custom order those will be a case by case.). If you have any issues please reach out, and we will be glad to help!
WARRANTY DISCLAIMER
About Our Policy
We do our best to bring you the best quality but please remember these are hand made products they do not come off a machine and will not be perfectly the same. If you have noticed a problem with your product please do reach out and we will handle each case individually.
PRIVACY POLICY
Trust Us with Your Information
Here at Jacquie's WHMC Privacy is very important. We take pride in using reputable third party payment companies in order to protect the privacy of our customers.